You will receive an automatic confirmation e-mail advising you that your order has been processed.

Orders are generally dispatched within 24 hours of receipt except on weekends or bank holidays. If you order before 2.00pm (Monday – Friday) your order will be sent out the same day.

FRIO UK Ltd is open for business from 0900 hrs to 1700 hrs Monday to Friday – orders made outside of working hours, at the weekend or on public or bank holidays, will be dispatched on the next business working day. From date of dispatch, delivery by Royal Mail takes 3 working days within the UK.

Deliveries to Europe generally take 5 working days and to destinations further afield such as Australia and USA, we suggest you allow 7-10 working days.